
This was my typical day (Well, sort of):
Client B came in with a deadly emergency project. The team loved the challenge. Our brain juices were twirling; our motor hands were rolling. We were all ready to save some lives.
Then, Client A said, “Wait a minute. I was here first.” Our doctor replied, “You can wait. Don’t be such a cry baby. Can’t you see we have some lives to save?”
The doctor turned back to cut open B.
A buzzed: “I think I am dehydrated.”
Doctor replied A (while operating on B): “Nurse, please give him some IV.”
A buzzed again: “The IV machine keep beeping.”
Nurse replied: “Let me fix it.”
A buzzed again: “I have constipation. I am all backed up.”
Doctor replied A (while still operating on B): “Don’t worry. Nurse will insert some suppositories in you.”
After went to the bathroom, A buzzed again: “Doctor, I poo-ed and I don’t feel like I am dehydrated anymore. I think I am good now.”
Doctor cheered (while still operating on B, blood all over the hands): “Wonderful, I am glad your problems are resolved. Please go home and get more rest, and you will be all fine.”
Many hours later, B was safe and looking good.
Doctor finally got a chance to sit down.
Her brain said: “It is 3 am. Go to bed now. You need to get up at 6:30 am.”
Her heart said: “I wonder if we resolved the clients’ real problem. Or we just resolved the problems they thought they have. Shouldn’t professionals be more proactive, and not just responsive?"
Her brain said: “You did the best you could. No matter how obsessive you are, you only have that many hours in a day.”
Her heart said: “I wish we can hire more doctors, so we can do better jobs.”
Her brain said: “But who is going to pay for it?”
I guess not everyone could get everything that they wished for… even in Christmas.